DELIVERY
Where do you ship from?
We ship directly from our facility in Hanover, Pennsylvania.
What couriers do you use?
We primarily ship via UPS & USPS to ensure timely and secure delivery.
How long does shipping take?
Orders typically process within 5-7 business days. Delivery times vary based on location and shipping method chosen at checkout.
Can I Track my order?
Yes! Once your order ships, you will receive a tracking number via email.
What if my package is lost or delayed?
If you experience any issues with your shipment, please contact our support team at impressions@prestigeapparel.com
Can I pick up my order?
Yes, we offer local pickup at our facility located at 15 Barhnart Dr. Hanover, PA - Monday through Friday from 8 AM to 3 PM. You will receive an email notification when your order is ready for pickup. If you have any questions about your order status, please email us at impressions@prestigeapparel.com.
QUALITY
What materials are your graphic tees made from?
Each brand we carry uses different materials. For detailed fabric information, please visit our Size & Color Charts section, where you can find specifics on each brand's material composition.
Do your shirts run true to size?
Our shirts are designed to fit true to size with a unisex fit. For a perfect sizing, check out our size chart for each brand. If you prefer a looser fit, consider sizing up.
What if i receive a defective or damaged shirt?
We stand by our quality! If you receive a defective item, contact our support team at impressions@prestigeapparel.com within 5 days to discuss a resolution.
what brands do you use?
Each product listing specifies the brand of tee you will receive. We use a variety of trusted brands, including Bella+Canvas, Gildan, Port & Co. and Comfort Colors.
CARE
What's the best way to care for my graphic tee?
To keep your tee looking fresh:
- Wash inside out in cold water
- Use mild detergent (no bleach)
- Tumble dry low or air dry
- Avoid ironing directly on the design
- Do not dry clean
How do your prints hold up after washing?
We use premium screen printing / direct-to-film (DTF) printing techniques to ensure long-lasting, vibrant designs.
what type of print techniques do you use?
We use a variety of printing techniques including Screen Printing, Direct To Film Transfers & Screen Print Transfers
RETURNS
do you accept returns?
Since each item is custom-made, we are unable to accept returns. To ensure the best fit, please refer to our detailed size and color charts before placing your order. However, if your item arrives defective, please contact us at impressions@prestigeapparel.com, and we’ll be happy to assist you.